I have subscription tracking filter enabled with the following configuration:

Replacement tag: subscription

Html body: You are receiving this email because you signed up for Xxxxx’s daily alerts. If you would like to stop receiving promotional emails from us, <% unsubscribe here %>.

Text body: You are receiving this email because you signed up for Xxxxxx’s daily alerts. If you would like to stop receiving promotional emails from us, unsubscribe here <%  %>.

I am sending an HTML message and I want the unsubscribe message to be included inside the body. For this I tried using "subscription", "<% subscription %>", and "&lt;% subscription %$gt;"  within the mail body

In all three cases, the "subscription" tag was replaced by a link to unsubscribe but instead of displaying the whole message I had set up, I get the full url displayed

Other filters I have set up:

• Domain Keys
• Click Tracking
• Open Tracking
• Footer

Any help would be very appreciated

Sorry, I had a typo on the previous connect where it reads %$gt; it should read %&gt;

I am having the same issue but am unclear as to how the tag gets inserted into the HTML email:

Tage Name: unsubscribe

HTML Body:  If you'd like to unsubscribe and stop receiving these emails <% click here %>.

Text Body:  If you'd like to unsubscribe and stop receiving these emails click here: <% %>.

What is the tag that we need to use in the HTML email?

Thanks!

Just to clarify, currently we are using, <unsubscribe> and the tag is replaced with a link.  We want to replace with the message specified in HTML Body.

I managed to fix this.

This is my set up

• Replacement tag:  --unsubscribe--
• Unsubscribe Content - HTML Body: (empty)
• Unsubscribe Content - Text Body: (empty)

Then in my email I add the link in the folowing way:

<a href="--unsubscribe--">Click here to unsubscribe</a>

Doesn't work for me too.

Replacement tag is on substituted with the subscription url. Body-texts are completely ignored. Matías Montes comment is only a work around, but not a solution.

Please help.

Regards Felix

I think it does, read what it says:  If no tag is found, we will simply place the unsubscribe information at the bottom of the email. So if there is NO tag supplied in your email (lets say you forgot to add --unsubscribe--, then it would add the html. Otherwise it will just replace --unsubscribe-- with the url. Seems not as a bug but as required behavior.

I'm trying to use "Replacement Tag" to add the unsubscribe link to the html and text in the newsletter and none of the suggestions here seem to be working for me.

FYI, I was able to get this fixed because a Sendgrid staff member said I needed to use [unsubscribe] in my html and text template for the "Replacement Tag". I also changed the "Replacement Tag" to "[unsubscribe] in the unsubscribe app on Sendgrid.

Sendgrid might want to take a look at this app and run some tests because it seems buggy.