We provision all new customer accounts to ensure the validity of all our new customers. As an industry email provider it is important to protect our system as well as inboxes around the world from Spam email. By verifying domain ownership, evaluating every website, determining what kind of messages will be sent and who they will be sent to we maintain our credibility as an email provider and also help you get the best deliverability possible.
Please note that Provision related emails are sent to the registered account address. If your account is still in a provision state after several hours please check the registered account email or contact our support team via email, chat, or phone for more information.