Knowledge Base/Articles/SendGrid Status

10 Dec 2012 - Newsletter Recipient Lists Improperly Archived

Florin Istrate
posted this on December 10, 2012 07:14

11 Dec 2012 08:10 MST - Some lists are appearing to not have been restored when you view by "Manage Recipient Lists". This is a display error only, and the "Number of Contacts" field will be updated by clicking the "edit" link to the list. This will flush our system's count of your list, and allow you to see the accurate number. - Jacob

10 Dec 2012 14:10 MST - All lists have been restored, and the archival script has been corrected. - Jacob

10 Dec 2012 10:52 MST - We are now restoring all affected Recipient Lists. This should take a few hours, and will update once it's complete. - Jacob

10 Dec 2012 07:10 MST - A select few Newsletter Recipient Lists are currently showing a small number of recipient lists, as little as 1. This is because these lists have been archived by our list archival system.

The List archival system is intended to remove old, unused lists from the UI for both performance and usability purposes. This system improperly archived lists that have been used in the last 6 months. If a list has more than 1 address, it's due to the customer interface or API having uploaded additional addresses to it.

We're currently un-archiving these lists, taking into account the added addresses, and will update as we can. - Florin/Jacob

 
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