Email Activity Feed for SendGrid Reseller Partner

Overview

Twilio SendGrid Reseller Partner accounts will only have access to an Email Activity Feed which will include the most recent 500 events or the past 7 days of activities. Twilio SendGrid Partner accounts do not have access to the same Email Activity Feed as native Twilio SendGrid accounts nor are these accounts able to export their data from the Email Activity Feed. 

Customer can dive deeper into the details of each event by hover over the Screen_Shot_2022-06-23_at_11.57.13_AM.png icon on the right side of the event. Depending on the event, different filters and information will be provided.

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What You Need To Know

Below is a break down of what each filter represents in relation to the Event.

Email activity feed filter details (for Twilio SendGrid Reseller Partner accounts):

Email

To/Recipient Email Address

Reason

The response message from the recipient email server

SMTP-ID

A unique ID attached to the message by the originating system

Processed String

The time when the event occurred (Relative to the timezone set in the account)

MSGID

A unique, internal Twilio SendGrid ID for the message

Client IP

The IP address Twilio SendGrid received the email request from the originating system

URL

The URL the Click event tracked (Requires Click Tracking to be enabled)

 

Premier 50m and higher plans

Twilio SendGrid customers on Premier 50m and higher plans will have the same Email Activity Feed as Twilio SendGrid Reseller Partner accounts. 

 

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