Issue
If you're looking to customize or update the "Sender Name" or "From Name" in your emails sent through SendGrid, whether via API, SMTP, or Marketing Campaigns, we have a comprehensive guide that provides step-by-step instructions to help you.
Product
SendGrid Email API and Marketing Campaigns.
Cause
Customers may want to customize the From Name | Sender Name or Company Name when sending emails through SendGrid to better align with their business needs.
Resolution
In case of API, this information needs to be specified in the JSON payload with the From Name that will be used. You will be able to specify the From Name within your API Call like this:
"from": {
"email": "example@example.com",
"name": "Your Name Here"}
In case of SMTP, you will be able to specify the From name directly within the SMTP payload like this:
From: "<SenderName>" <<SenderEmail>>
If you're looking to have your From Name adjusted for your Marketing Campaigns, you can change or add your name by navigating to Marketing New > Senders or Settings > Sender Authentication > Single Sender Verification > Verify a Single Sender.
Important: When creating a New Sender, if your email domain doesn't match one of your authenticated domains, you'll need to verify this email address before using this sender. We'll send this email address a verification email after you save this sender.