Understanding Teammate Permissions

 

This article details all of the different Teammate permissions as well as what they specifically grant access to.

 

Permission Access Levels

Admin Access - Teammate has all account permissions including the ability to log in to Subusers using the Change Account feature.

Read Access - Allows a Teammate to view a tab within the UI and its contents, but not change / update / create anything within. Without a minimum of Read Access, Teammates will not see the tab populate when they sign into their Teammate.

Full Access - Teammate can both view and make edits to settings and features as well as add, edit, or remove content.

 

Teammate Permissions

Clicking on any of the links below will open the corresponding tab within your SendGrid UI if you are logged into your account.

*Please note that with the change to authentication by API key rather than username and password, some permissions no longer have a function.*

 

API Keys - Allows Teammate the ability to view and access the API Keys tab, located within Settings.

• https://app.sendgrid.com/settings/api_keys

NOTE: A teammate cannot change their own permissions via API key. For example, a teammate with restricted access to features in the SendGrid user interface, but full access to API Keys, cannot create an API key that can access features the teammate does not have permissions for.

 Alerts - Allows Teammate the ability to view and access the Alert Settings tab, located within Settings.

• https://app.sendgrid.com/settings/alerts

 Billing - Allows Teammate the ability to view and access the Billing tab, located within Account Details.

• https://app.sendgrid.com/account/billing

Category Management - No function.

Design Library - Allows Teammate to view and access the Design Library.

• https://mc.sendgrid.com/design-library/your-designs

Email Activity - Allows Teammate to view and access the Activity tab.

• https://app.sendgrid.com/email_activity

Email Address Validation - Allows Teammate to view and access the Validation Tab.

            Reporting – Allows Teammate to view and access Email Validation reporting.

            Validation – Allows Teammate to create a Validation API key.

• https://app.sendgrid.com/email_validation

Email Testing – Allows Teammate to view and access the Email Testing features located within Marketing > Single Sends.

IP Management – Allows Teammate to view and access the IP Addresses tab, located within Settings.

• https://app.sendgrid.com/settings/ip_addresses

NOTE: To have permission to edit and assign each IP address to the Parent Account or Subuser accounts the Teammate will also need full permissions for 'Subusers' (more information below)

Inbound Parse – Allows Teammate to view and access the Inbound Parse tab located within Settings.

• https://app.sendgrid.com/settings/parse

Mail Send – No function.

Mail Settings – Allows Teammate to view and access the Mail Settings tab located within Settings. You can also set specific Mail Setting feature access.

• https://app.sendgrid.com/settings/mail_settings

Marketing – Allows Teammate to view and access the Marketing tab.

            Automation – Allows Teammate to create Automations.

            Marketing – Allows Teammate to view and access all subtabs located below Marketing. This includes the ability to make changes to Contacts, Single Sends, Custom Fields, Signup Forms, Senders, Notification Settings, and Unsubscribe groups.

Marketing Campaigns – Allows Teammate to view and access the Marketing (legacy) tab. This feature is only available to Legacy customers.

Partners – No function.

Security – Allows Teammate to view and access the IP Access Management tab, located under Settings.

• https://app.sendgrid.com/settings/access

Sender Authentication – Allows Teammate to view and access the Sender Authentication tab located within Settings.

• https://app.sendgrid.com/settings/sender_auth

Stats – Allows Teammate to view and access the Stats tab. You can also set access to specific Stat subtabs.

NOTE: The Deliverability Insights report pulls information from multiple reports within Stats: Browser Stats, Category Stats, Email Clients and Devices, Geographical, Global Stats, Mailbox Provider Stats, and Stats Overview. A Teammate must have permission to view those Stats reports in order to access Deliverability Insights.

Subusers – Allows Teammate to view and access the Subuser Management tab, located under settings.

• https://app.sendgrid.com/settings/subusers

NOTE: This permission will not grant Teammates the ability to access other Subusers through the Change Account function. Only Admin Teammates can currently access other Subusers.

 

Suppressions – Allows Teammate to view and access the Suppressions Tab. You can also grant access to either Global Unsubscribes, or Group Unsubscribes separately.

Template Engine – Allows Teammate to create and view Dynamic Templates, located within the Email API menu, Automations and Single Sends located in the Marketing menu:

• https://mc.sendgrid.com/dynamic-templates
• https://mc.sendgrid.com/single-sends
• https://mc.sendgrid.com/automations 

Tracking – Allows Teammate to view and access the Tracking tab, located within Settings. You can also set access to specific Tracking features.

User Account – Allows Teammate to view and access the Account Details tab located in the top left corner of your screen.

            Enforced TLS – No function.

            Time Zone – Allows Teammate to change the time zone for the account.