Objective
A subscription is linked to a payment setup and each subscription will result in a separate billing, each subscription ID identifies different SendGrid accounts under the same payment set up. For example, a tenant ID is associated with a single identity (person, company, or organization) and can own one or several subscriptions.
When looking for more details on which account is having a determined issue and the customer is not sure of the username to identify the account; we can use the subscription ID to identify the correct account and troubleshoot the issue depending on the account status, plan and features.
Product
Twilio SendGrid Email
Procedure
- Go to the Azure Portal where you have all your subscriptions for SendGrid.
- Access Developer Tools:
- In Chrome Browser: Click the three dots next to your profile picture in the top right corner of the browser window, then go to More Tools > Developer Tools.
- On a Mac: Press
command + option + ior go to View > Developer > Developer Tools along the top bar.
- Navigate to the Network Tab within the Developer Tools window.
- Select the Subscription:
- From the Azure Subscription Summary, click on the subscription of interest.
- Search for SaaS SubscriptionID:
- In the Search bar of the Developer Tools, type
SaaS SubscriptionIDand hit enter.
- Click on the Request Response from the search summary.
- View the Properties:
- On the right side of the Developer Tools pane, click on the “Preview” tab.
- Expand the “Properties” dropdown.
- Locate the SaaS SubscriptionID:
- Scroll down to find the
SaaS SubscriptionIDkey. - Copy the value out.