How to Confirm Subscription ID of SendGrid Azure Accounts

Objective

A subscription is linked to a payment setup and each subscription will result in a separate billing, each subscription ID identifies different SendGrid accounts under the same payment set up. For example, a tenant ID is associated with a single identity (person, company, or organization) and can own one or several subscriptions.

When looking for more details on which account is having a determined issue and the customer is not sure of the username to identify the account; we can use the subscription ID to identify the correct account and troubleshoot the issue depending on the account status, plan and features.  

Product

Email

Procedure

1. Go to the Azure Portal where you have all your subscriptions for SendGrid.

2. Access Developer Tools:

   • In Chrome Browser: Click the three dots next to your profile picture in the top right corner of the browser window, then go to More Tools > Developer Tools.

   • On a Mac: Press command + option + i or go to View > Developer > Developer Tools along the top bar.

3. Navigate to the Network Tab within the Developer Tools window.

4. Select the Subscription:

   • From the Azure Subscription Summary, click on the subscription of interest.

5. Search for SaaS SubscriptionID:

   • In the Search bar of the Developer Tools, type SaaS SubscriptionID and hit enter.

6. Click on the Request Response from the search summary.

7. View the Properties:

   • On the right side of the Developer Tools pane, click on the “Preview” tab.

   • Expand the “Properties” dropdown.

8. Locate the SaaS SubscriptionID:

   • Scroll down to find the SaaS SubscriptionID key.

   • Copy the value out.