How to identify the Subscription ID of your Sendgrid Azure Account

What is the Subscription ID in Azure Accounts?

A subscription is linked to a payment setup and each subscription will result in a separate billing, each subscription ID identifies different SendGrid accounts under the same payment set up. For example, a tenant ID is associated with a single identity (person, company, or organization) and can own one or several subscriptions.

How does this help troubleshoot?

When looking for more details on which account is having a determined issue and the customer is not sure of the username to identify the account; we can use the subscription ID to identify the correct account and troubleshoot the issue depending on the account status, plan and features.  

Steps to Capture Your Subscription ID:

1. Go to the Azure Portal where you have all your subscriptions for SendGrid.

2. Access Developer Tools:

   • In Chrome Browser: Click the three dots next to your profile picture in the top right corner of the browser window, then go to More Tools > Developer Tools.

   • On a Mac: Press command + option + i or go to View > Developer > Developer Tools along the top bar.

3. Navigate to the Network Tab within the Developer Tools window.

4. Select the Subscription:

   • From the Azure Subscription Summary, click on the subscription of interest.

5. Search for SaaS SubscriptionID:

   • In the Search bar of the Developer Tools, type SaaS SubscriptionID and hit enter.

6. Click on the Request Response from the search summary.

7. View the Properties:

   • On the right side of the Developer Tools pane, click on the “Preview” tab.

   • Expand the “Properties” dropdown.

8. Locate the SaaS SubscriptionID:

   • Scroll down to find the SaaS SubscriptionID key.

   • Copy the value out.