Question
Customers will need to understand how to filter data through the Activity Feed, we want to provide clarity on each of these filters
Product
Twilio SendGrid Email
Resolution
Email Activity Feed is a feature Twilio SendGrid provides to customers that allow them to search specific email sends through their account. Customers can conduct a Basic Search by looking up a recipient email address within a date range for a specific account (Subuser or Parent).
Customers can expand their search by clicking the Advance Search button on the top right of the search bar. This allows customers to customize their search through 22 filters. Below is a detailed description of each filter.
| Filter Name | Description |
| API Key ID | ID of the API Key used to send the message |
| API Key Name | Name of the API Key used to send the message |
| Account | Username of the Subuser account |
| Campaign ID |
Campaign ID (e.g. 12357890) of the Legacy Marketing Campaigns **This is only for Legacy Marketing Campaigns customers** |
| Campaign Name |
Campaign Name of the Legacy Marketing Campaigns **This is only for Legacy Marketing Campaigns customers** |
| Categories | Categories added within the X-SMTPAPI header or the Twilio SendGrid Web API of an email |
| Dates | The date range of the search **See below for more details** |
| Events | Blocked, Bounced, Clicked, Deferred, Delivered, Dropped, Global Unsubscribe, Group Resubscribe, Group Unsubscribe, Opened, Processed, Spam Report |
| From Email | Email address sending the email |
| Message ID | A unique ID generated and assigned to a message by Twilio SendGrid for event identification purposes |
| Number of Clicks | The number of times the link(s) in the message has been clicked **Requires Click Tracking to be enabled** |
| Number of Opens | The number of times the message has been opened. **Requires Open Tracking to be enabled** |
| Requesting IP Address | IP addresses Twilio SendGrid receives an email request from. |
| Sending IP Address | The IP addresses the email was sent with through Twilio SendGrid |
| Subject | Subject of the email |
| Status | The latest status of the email. Includes: Delivered, Processing, Not Delivered |
| Teammate | Teammate username that initiated the email |
| To Email | Recipient email address |
| Transactional Template ID | Dynamic Template ID |
| Transactional Template Name | Dynamic Template Name |
| Unsubscribe Group ID | Unique ID number generated to a Unsubscribe Group upon creation found within the Suppression -> Unsubscribe Group page |
| Unsubscribe Group Name | Name of a Unsubscribe Group created by the user |
Filter by dates: The Email Activity Feed will provide all related events (regardless of the date) linked to a Message ID for events, when searching within the date range. For example, if a customer searches for an “open” event within a date range, the Email Activity Feed will pull up “processed” and “delivered” events outside the date range because the Message ID’s are tied to the “open”, “processed” and “delivered” events. CSV exports of Email Activity Feeds by date range will also include all events tied to the Message IDs within that range.
Additional Information
For quantifying and searching specific events of an email send without any associated events tied to the Message ID, we recommend utilizing our free Event Webhook.
Advanced Search Exporting in the Activity Feed
Legacy Email Activity Feed: Twilio SendGrid Reseller Partners & Email API Premier plans above 50m*