Overview
This article is for customers who are using a Reseller Partner Twilio SendGrid account. Accounts created through our partners like Azure, Heroku and IBM will have limited features in their accounts. One of of these features is Marketing Campaigns.
What You Need To Know
Marketing Campaigns
Marketing features, which include marketing campaigns, are currently offered for accounts setup directly through SendGrid and for some resellers such as: KKE (Legacy Marketing Campaigns), GCP, and AWS. We do not have the ability to add those tools to Reseller accounts created through Azure, Heroku and IBM.
Design Library
The Design Library is only for use with Marketing Campaigns. As such this feature is not available for Reseller accounts created through Azure, Heroku and IBM. Customers will not able to send test emails from there. These reseller accounts need to create templates by navigating to Email API > Dynamic Templates.
Workaround
If you have an account through one of our partners and want to set up a new account directly with SendGrid to take advantage of this feature, please follow these steps: Migrating from a partner account.
Additional Information
- Reseller Email Account
- Reseller accounts (Google Cloud, Azure, Heroku) unable to access certain menus in the user interface.
- Email Activity Feed for SendGrid Reseller Partner and Premier 50m and above SendGrid Accounts